Business Telecommunications Specialists

Solution Telecom is a Sheffield based company and have been established since 2009. Our team is made up of experienced telecom professionals, from Sales through to our Engineers, our Managing Director and Sales & Service Director have over 55 years BT and Telecommunications experience alone.

Everything is managed and processed within our building and you are welcome to come and visit and experience the difference we can offer to your business. From discussing your requirement, to taking your order, arranging the installation/engineering visit, processing your billing & any on-going maintenance visits, it’s all done by the Solution Telecom team located at our offices near to Meadowhall.

At Solution Telecom we are able to offer you a refreshingly different experience. With you, the customer, being at the heart of our business. We pride ourselves on delivering excellent & unique service within the Telecoms Industry. Give us a call, we’re here and looking forward to the opportunity of getting to know you & your business better.

Telephone Systems

Our service comes packed to the brim with tons of amazing features.

We offer a wide range of business telephone systems, including support and maintenance. Whatever the size of your business, whether single site or multi-site, we can build a solution that matches your requirements and budget.

We are passionate to work with you to understand your business and its future plans. Whether you are a start-up or an established business it is vital that you get specialist advice to build a solution that moves with your company that’s designed to meet the specific needs of the growing technological requirements of today’s businesses.

  • Call Recording
  • Call Reporting
  • Mobile Twinning
  • Video Conferencing
  • CRM Integration
  • Teleworking
Partnering with manufacturers such as Gigaset, Samsung and Panasonic. Our range of telephony solutions include: PBX systems, VoIP systems and hosted telephony.
Please contact us and give us the opportunity to understand your organisation. We’d love you to join the growing family of Solution Success Stories. Call us on 0114 242 4141 for your free consultation.

Business Landline

We can analyse your current Calls & Lines package and recommend any cost savings.

Solution Telecom can significantly reduce your landline and call charges. We guarantee a minimum 20% saving against BT via our Solution price promise!

Here at Solution Telecom we can analyse your current Calls & Lines package and recommend any cost savings. All our billing on calls is to the second, as a result it avoids expensive rounding up to the nearest minute. We can either provide a competitive pence per minute rate charged per second or alternatively provide you with a bundled call tariff based upon your usage which will give you a fixed rate per month.

Switching your lines to Solution Telecom is convenient and there isn’t any down time. Whether you have Analogue, ISDN2e, ISDN30 or SiP it won’t be a problem we will provision the transfer. All lines are maintained by BT Openreach engineers as they remain within the same infrastructure. you can keep the same numbers and lines, and no additional hardware is required.

Our monthly billing is easy to understand and it won’t confuse you with any unnecessary jargon. You will have your own dedicated account manager that will review your account on a regular basis to ensure you are on the most competitive package.

Want to know if you can save any money on your Calls & Lines package? Call us on 0114 242 4141

Broadband and Data

Our products are built with the hard work of our amazing team.

It’s vital that businesses are connected to their internet at all times. If a quality broadband solution is what you’re looking for we provide it. Reliable and effective for businesses of all sizes. If you provide us with your postcode we’ll review and find the best possible speed available at the best value.
Solution Telecom’s aim is to be Sheffield’s number one Telecom Company and we offer a wide range of business standard internet connections. From low cost connections for simply browsing the web to high class unbeatable leased line deals, we guarantee to provide the bandwidth designed to meet the needs of your business and a migration path aligned to new high speed services availability.
At the beginning of 2014 we introduced a Wireless Leased Line (WLL) to our portfolio. This was launched to counter poor connectivity areas where Fibre isn’t enabled. WLL isn’t dependant on any BT exchanges as it uses a private network infrastructure.
Want to know what speeds are available in your area? Call us on 0114 242 4141


Our products are built with the hard work of our amazing team.

We recommend solutions to suit your business from the latest smartphones, including iPhones, through to business mobilisation products including iPads via Vodafone and O2. We’ll work with you to review your current plan and build a mobile package that’s tailored to your requirements.

As technology is constantly changing it’s hard to keep up with the latest mobile phone models. That’s why Solution Telecom offer a competitive SIM only deal. From as little as £10.00 per month you can have Unlimited mobile calls and unlimited text messaging. You can also choose simple data bolt on’s to suit your requirement, what’s more 4G data is offered at no additional cost to 3G!

If you were to choose Solution Telecom for both your Landlines and Mobiles all calls between them would be completely free, something not normally offered by other suppliers.

Want to know what mobile packages are available? Call us on 0114 242 4141

Support and Maintenance

Our products are built with the hard work of our amazing team.

Do you currently have a Solution Telecom product? SolCare is our support policy just for you. Whether your services go down at four in the morning or you can’t figure out why your Twitter account has deleted all your followers – SolCare protects your business from the unexpected. Its always there for you; online or on the phone.
It’s essential that your business communications stay up and running, that’s why we offer 1 year free maintenance with our systems. When we install a new system we also set up remote access, therefore we can monitor and support your system without the need of a visit. Our engineers have the capability and expertise to cover all major Phone System manufactures such as:
  • Gigaset
  • Samsung
  • Panasonic
  • NEC
  • Siemens
  • LG
If you would like Solution Telecom to quote you on maintaining your phone system please give us a call on 0114 242 4141 for a free survey.

What Our Customers Are Saying

Don't just take our word for it, take a look at what our customers have to say.

“The installation was a great success. It has been a pleasure to deal with Solution and they have been efficient and true to their word. We suffered no down time at all and we particularly like the fact that we have completely customisable hold music!” – Rich Thomas – Director (

“Solution Telecom have offered an excellent, cost effective answer to our internet speed issues. With constant updates throughout the entire process, we have been more than impressed with the service offered by Solution Telecom.” – Richard Thompson – IT Manager (

“Solution Telecom’s Wireless Leased Line service has proved to be a very effective upgrade from our previous connection. Fast, low-latency and with (so far) faultless reliability, it has allowed us to access off-site servers with ease and at a very competitive monthly rate.” – Julian Hall – Sales Engineer (

“The introduction of Solution Telecom to our business has allowed us to meet & surpass all our goals. In year one we saved more than £270,000 in staff costs alone and still managed to take more bookings and improve our customer service. Now we’re in 2014 and we are a market leader backed by state of the art technology that in all honesty was very cost effective. As we continue to improve and expand we look forward to strengthening our bond with Solution – here’s to the next 5 years!” – Arnie Singh – Managing Director (

“Over the years I’ve worked with them, Solution Telecom have helped my charity overcome a number of big technical challenges, I’d recommend them to anyone. Staff are knowledgeable, supportive and great fun to work with!” – Lee Bostock – Operations Manager (

Goldstar Taxis in Rotherham have recently changed suppliers to Solution Telecom. We had been a customer of BT for 23 years and felt some of the charges we were encountering, especially with our out of area numbers were too much. After a few meetings with Solution Telecom, I was convinced that I was putting my business in safe hands and decided to migrate all my services.  With Solution Telecom’s extensive knowledge in the taxi industry they knew exactly what we wanted and the changeover went smooth and was unnoticed by us. The whole staff at Solution Telecom have been brilliant and I have already recommended them to my colleagues in the taxi trade. We look forward to having a good working relationship for the future.” – Ray – Managing Director (

“It was a daily battle between us and the internet. Unfortunately we weren’t winning. Solution came along and started to help us make some headway. We can now make free calls between sites and our stability issues have nearly been fully resolved.” – Sam Bennett – Finance, HR & Monitoring Manager (

“Solution Telecom did everything they said they would do and dealt with our previous suppliers to make the change to Solution Telecom was as smooth as possible. My overall opinion of Solution Telecom is good and I would be more than happy to recommend them to others.”  – Tracey Bradshaw – Office Manager (

“Solution Telecom dealt with us in an efficient and friendly manner. They provided us with a product that suited us perfectly and sorted everything with ease. We would recommend them highly.” – Michael Colley – Sales Director (

“Totally professional outfit from start to finish, we have over 50 incoming lines servicing 400 taxis so need peace of mind when it comes to telecommunications which I feel we have in Solution telecom.” – Julian Barnes – Managing Director (

“We were pleased with the speedy response and efficient service provided by Solution Telecom. They listened to our needs and were able to provide us with the telephone network and equipment we needed to make our business operate smoothly.” – Simon Slack – Director (

  • Rich Tone Music
  • Pricecheck Toiletries Ltd
  • Krohne (UK)
  • City Taxis
  • Emmaus (Sheffield)
  • Goldstar Taxis
  • Heeley City Farm
  • Shaws Ironmongers Ltd
  • Cermag Ltd
  • Cresta Cars
  • Crossroads Garage Ltd
Address: Unit 1 Waterside Court
3 Bold Street
S9 2LR
Phone: 0114 242 4141
Fax: 0114 242 2121